At the office where the annual accounts were being drawn up, the sprinkler system starts deluging water. Employees run from the building, but cannot prevent the documentation in the open filing cabinets becoming drenched, together with the bookkeeping on the desks. Before the mains shut-down valve can be located the entire floor is sodden. COIN collected all the wet documentation, storing it in a special way to prevent further damage. It’s two months before the client can return to their own location, during which all work continues at the COIN recovery location where the organisation is reachable on its normal telephone numbers. In the meantime the documentation was dried and returned. The annual accounts could be finished (just) in time for publication to the stock market.